# Troubleshooting

## IIS Errors

### Failed to access IIS metabase.

This usually occurs when IIS is installed after the .NET 2 Framework. In order to fix this, you will need to reset the IIS .NET settings to register .NET 2. You can run the command "C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis -i" to fix this issue. Note: Your system root and .net version number may be different, and you will need to adjust the command.

### The ASP.NET User does not have permission to write to this directory.

The application needs permission to write to directories such as your file upload location.